At hoki69, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information.
This Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using the hoki69 platform, you agree to the collection and use of data as described in this document.
Hoki69 takes the privacy of every member and visitor to our platform seriously. We understand that your personal information is sensitive and valuable, and we are committed to handling it with complete trust, transparency, and accountability.
This Privacy Policy provides a comprehensive overview of our data protection practices — covering the types of data we collect, why we need it, who can access it, and the rights you hold as the data owner. This document applies to all visitors and members who use the hoki69.fun website and the hoki69 mobile app.
If you have any questions after reading this policy, our support team is available at any time via Live Chat, accessible 24 hours a day, 7 days a week.
To provide you with a secure, seamless, and personalised experience, hoki69 collects several categories of personal information. Below are the full details of the data we collect:
| Data Categories | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Bank account number, bank name, transaction records | Required (payment) |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Usage Data | Game records, betting history, session duration | Automatic |
| Communication Data | Support chat logs, emails, user feedback | Upon request |
hoki69 never collects sensitive data such as health information, religious affiliation, or political views without your explicit consent.
Hoki69 collects your personal information through several different channels, depending on how you interact with our platform:
Every piece of data we collect has a clear and lawful purpose. hoki69 uses your personal information for the following purposes:
You may opt out of receiving marketing communications at any time by contacting our support team or through the notification settings in your account.
Hoki69 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are certain situations where we may need to share your information with others:
All third parties that receive your personal data from hoki69 are required to uphold data protection standards equal to or higher than those we apply ourselves.
Hoki69 continuously invests in the latest security infrastructure to ensure your personal and financial data remains protected at all times. Our security measures include:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to also practise good security habits, such as using a strong password and not sharing your login credentials.
Hoki69 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage and delete cookies through your internet browser settings. However, disabling certain cookies may affect the functionality or performance of the hoki69 platform on your device.
Under the Personal Data Protection Act 2010 of Malaysia, you have certain rights regarding the personal data we hold about you. hoki69 fully respects these rights:
You have the right to request a copy of all personal data we hold about you at any time. Requests will be processed within 21 business days.
If any data we hold is inaccurate or outdated, you have the right to request immediate correction. Please contact our support team with the relevant supporting documents.
You may request the deletion of your personal data, subject to applicable legal retention obligations and any outstanding account settlement conditions.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we are required to stop such processing immediately.
You may request that your data be provided in a machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the rights above, please contact the hoki69 support team via Live Chat or our official email. We will verify your identity before processing any data-related request.
Hoki69 does not retain your personal data longer than necessary for the purposes stated in this policy. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The hoki69 platform may contain links or integrations to third-party services such as game providers, payment providers, or social media platforms. hoki69 is not responsible for the privacy practices or content of those third-party websites.
We recommend reading the privacy policy of every third-party site you visit, especially before providing them with any personal information. The presence of links to third-party sites on our platform does not mean we endorse or validate their privacy practices.
Hoki69 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via:
The "Last Updated" date at the top of this document will be revised whenever amendments are made. Your continued use of the hoki69 platform after any changes are published constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding how hoki69 handles your personal data, we encourage you to reach out to us directly. We are committed to resolving any privacy-related issues transparently and promptly.
You may contact our Data Protection Officer through the following channels:
All privacy-related complaints will be investigated seriously, and you will receive a written response on the findings and actions taken within 21 business days.
We do not stop at meeting legal requirements. hoki69 goes further to ensure every piece of your data is protected by robust layers of security.
All data transmitted between your device and hoki69's servers is protected by 256-bit SSL encryption — the same level of protection used by leading banking institutions in Malaysia.
Our Privacy Policy is designed to fully comply with the Personal Data Protection Act 2010 of Malaysia, ensuring your rights as a data owner are consistently upheld and respected.
Hoki69 has never and will never sell, rent, or trade your personal data to advertisers or external companies for their own marketing purposes. Your data remains yours.
Our systems undergo regular full security testing and audits by independent security experts. Any vulnerabilities found are addressed promptly before they can affect member data.
Through your account settings, you can manage notification preferences, marketing choices, and request data access or deletion at any time, hassle-free.
Have questions about your data privacy? Our trained support team is available at all times via Live Chat, ensuring every concern you raise is taken seriously.
With industry-grade security systems and a transparent privacy policy, hoki69 is a platform you can trust completely. Register now and enjoy entertainment with total peace of mind.
By registering, you agree to the Terms and Conditions and Privacy Policy hoki69.